Terms

WELCOME TO ANNONCIO! HERE'S WHAT YOU NEED TO KNOW

Last Updated: 29-02-2024

1. About Us and You

Who We Are

Hello and welcome! We’re Annoncio Inc., registered in Delaware, with our offices located at Lille in France In these Terms, "Annoncio," "we," "us," and "our" refer to Annoncio, UAB, and our affiliates.

Our Services

Annoncio operates as a marketplace, connecting Buyers and Sellers through our platforms, including websites and applications (collectively, "Site"), with the following services:

• Hosting Services: We act as an intermediary between Buyers and Sellers. We don’t sell items ourselves and aren’t part of any transaction.
• Buyer Protection: For a fee, we offer payment security and refund assistance if the purchased item is lost, damaged, or misrepresented.
• Additional Services: We also provide optional services to enhance the buying and selling experience on the Site.

We are responsible for the services we directly provide under these Terms and applicable laws.

About You and Other Users

By registering as a User, you confirm that you:

• Are at least 18 years old,
• Reside within the continental United States, Alaska, Hawaii, or Puerto Rico,
• Use Annoncio’s services for personal purposes only,
• Have the rights and capacity to make transactions on our Site, and
• Agree to these Terms and our Catalog Rules.

Choosing Your Role on Annoncio

You may act as:

• A Seller who lists items (Items) for sale on our Catalog, or
• A Buyer who purchases one or more Items from Sellers on the Catalog.

2. About These Terms

Agreement and Acceptance

These Terms constitute a legal agreement between you and Annoncio, governing your access to our Site and Services. By creating an account (an Account), you accept these Terms.

Definitions and Catalog Rules

Words in bold, capitalized terms have specific definitions in these Terms. Our Catalog Rules, which set guidelines on listing Items, are integral to these Terms, and if there's any conflict, the Catalog Rules take precedence.

Additional Resources

For help with our Services, you can access our Help Centre or reach out to us directly with questions.

3. Contacting Us

• Report Issues: If you believe another User is violating these Terms, notify us by following this reporting procedure.
• Raise a Dispute: If you have a dispute with us, please complete our dispute form.
• General Inquiries: For questions, reach out via the contact methods listed here.

4. Becoming an Annoncio User

Creating Your Account

To register, provide a valid email, username, and password. Disposable or masked emails are not permitted.

Security and Verification

We may ask for additional information or verification for security purposes. If you fail to comply with requests for verification, your account may be restricted.

Account Limitations

Each User is permitted only one Account, except in cases where an account was compromised.

Third-Party Tools and Promotions

Features on our Site may integrate third-party tools governed by their terms. You may be notified of promotions periodically.

5. How We Use Your Information

Personal Data

We handle your data according to our Privacy Policy, and while we take protective measures, we cannot guarantee complete data security against potential cyber risks.

Content License

By posting content, you grant Annoncio a non-exclusive, worldwide right to use your Content in line with these Terms. You may withdraw consent for use in advertising via your Account settings.

6. Your Responsibilities

When using our Site, you agree to:

• Comply with applicable laws and these Terms,
• Keep information accurate and up-to-date,
• Keep login information confidential, and
• Only share Site information if permitted.

You must not:

• Engage in illegal or harmful activities,
• Use unauthorized software tools,
• Re-list Items excessively, or
• Promote external businesses on our Site.

More on our community standards is available here.

7. Annoncio's Rights to Address Violations

Corrective Actions

If you breach these Terms, we may take actions including warnings, limiting access, removing Content, or notifying authorities if necessary.

Account Blocking

We reserve the right to block your account for violations or security issues. If blocked, you may only access Customer Support.

Automated Tools and Authority Notifications

Annoncio may use automated systems or act on legal notices from authorities to address violations.

Right to Appeal

If we take corrective action, you may appeal by clicking the link provided in our communication or pursuing legal recourse as per applicable laws.

These Terms outline your rights and responsibilities on Annoncio, and we encourage you to review them carefully. For any questions, visit our Help Centre or contact us through the information provided above.

8 How to set up an Annoncio Wallet

About Annoncio Wallets. You can create an Annoncio Wallet, which is an electronic wallet available on the Site. You can use your Annoncio Wallet to:

• Receive and store funds for an Item you sell,
• Buy an Item from another User using funds in the Annoncio Wallet,
• Transfer funds from your Annoncio Wallet to your personal bank account (a Payout), or
• Purchase optional Services available to Buyers and Sellers.

Who needs one? Any User can set up an Annoncio Wallet following the steps below. If you’re a Seller, you’ll need to create an Annoncio Wallet within 5 calendar days of making your first sale.

How they’re provided. Annoncio Wallets is a payment service provided by our regulated third-party payment service provider (an Annoncio Wallet Provider) ADYEN N.V., a licensed bank in the Netherlands regulated by the Central Bank of the Netherlands (De Nederlandsche Bank).

How to open an Annoncio Wallet. To request to open an Annoncio Wallet, simply go to your Account and:

1. Go to “Profile,” select “Balance,” and then press “Activate Balance,”
2. If you don’t open a wallet earlier, you will be asked to do so within 5 calendar days of making your first sale; otherwise, you will not be able to ship the sold item, and the Transaction will be canceled,
3. Provide us with your full name and address. Depending on the Annoncio Wallet Provider, you may also be required to provide the following: either your date of birth or personal code, address, nationality, phone number, and/or SSN number (see here for more information), and
4. Agree to the Annoncio Wallet Provider’s terms and conditions and acknowledge their privacy policy (we’ll provide you with a link to these in the wallet opening form).

KYC Checks. Annoncio Wallet Providers require you to complete the “Know Your Customer” procedure (KYC Checks). KYC is a procedure based on anti-money laundering and terrorist financing regulations that require Annoncio Wallet Providers to verify your identity and suitability for the use of an Annoncio Wallet (see here for more information). The initial check is done during the opening of an Annoncio Wallet as described above in the “How to open an Annoncio Wallet” section. Annoncio Wallet Providers may require you to complete additional KYC Checks and, depending on their internal procedures and applicable laws, you may need to provide a copy of your passport, ID card (if applicable), driver’s license, bank statement, and/or proof of residency in the following cases:

• You reached a threshold of the total value of Transactions you made or total amount of Payouts you made using your Annoncio Wallet—these thresholds depend on which Annoncio Wallet Provider is providing services to you (see here for more information),
• At any point after you opened an Annoncio Wallet, if the Annoncio Wallet Provider suspects that your Annoncio Wallet is connected to fraudulent, suspicious, or illegal activity.

If you fail a KYC Check. If you fail a KYC Check or don’t complete one during your initial request to open an Annoncio Wallet, then you won’t be able to open an Annoncio Wallet. If this happens at any point during your use of an Annoncio Wallet, your Annoncio Wallet will be suspended, and you might not be able to make purchases with funds in the Annoncio Wallet or make a Payout (you can find more details about Payouts further below). These limitations to your Wallet can also be applied by the Annoncio Wallet Provider in cases where it suspects that you are connected to fraudulent, suspicious, or illegal activity.

How to make a Payout. You can request an Annoncio Wallet Provider to make a Payout by going to “Settings” in your Account and adding your bank account number, full name, and billing address. You can only make a Payout in your local currency and within your home country. Making a Payout in another currency or outside of your home country is not allowed.

9 How to make payments

How to pay on our Site. We aim to make paying for Items or purchasing our Services as easy as possible. You can make a payment using:

• Your Annoncio Wallet—if you have funds in the Annoncio Wallet, it will be used automatically as the primary payment method, and if you don’t have enough funds to complete your purchase, you can pay the rest with a different payment method,
• Your credit card or debit card, or
• Another payment method we might introduce on our Site.

Processing your payment. We use authorized third-party payment service providers (Payment Processors) to:

• Process online payments for the purchase of Items or optional Services on our Site,
• Process Payouts from your Annoncio Wallet, or
• In certain cases, provide Annoncio Wallet services too (act as Annoncio Wallet Provider).

We also contract with third-party providers to store your payment method information. We’ll provide you with help so you can use your Annoncio Wallet and our Payment Processors, but we don't handle your payments ourselves.

Holding money securely. If you buy an Item, all money you pay will go into a separate Escrow account that’s safely controlled by an Annoncio Wallet Provider until the Transaction is completed. Then, the Item price and any shipping costs you have paid, besides Prepaid Shipping fees, will be released to the Seller’s Annoncio Wallet.

Safety & security. Please ensure that your payment details are accurate so that payments made on our Site are safe and secure. Otherwise, your payment might be canceled, or you may be required to prove a payment method is yours or that you authorized a payment if the automated software systems think it was stolen.

10 Sending messages & leaving reviews

User responsibility. You are solely responsible for your interactions with other Users and any other parties with whom you interact. We reserve the right, but have no obligation, to intercede in disputes between Users. You agree that we will not be responsible for any liability incurred as the result of such interactions.

Private messages. You can send a private message to other Users to exchange information about an Item. You must not send a private message to another User for any other reason, especially:

• Advertisements,
• Malware,
• Unsolicited or mass messages that are sent to 5 or more Users, and
• Messages that are or could be considered illegal, obscene, harmful, unethical, threatening to public security, inappropriate, or in any way incompatible with the best interests of Annoncio and our Users.

Leaving a review. After a Transaction is complete, you can choose to write and publish a review about the Transaction and another User on our Site. All reviews you publish must be fair and honest. Please also be aware that we won’t compensate you in any form for leaving a review, and we don’t review or verify reviews before they’re published on our Site.

11 Ending our relationship

You can end our relationship. You can end your relationship with Annoncio and stop your use of our Services at any time and free of charge by deleting your Account or emailing us at these addresses.

Or we can. We can also end these Terms at any time and for any reason by giving you 30 days’ prior written notice.

What happens then. These Terms will apply until any pending Transactions and Payouts are completed.

READY TO MAKE SOME MONEY?

12 Selling an Item on Annoncio

What you can sell. You must have the right to transfer ownership of an Item to a Buyer. The Item you want to sell must also:

• Comply with the Catalog Rules,
• Comply with restrictions and requirements of Payment Processor’s prohibited items, if applicable. See here to learn if such requirements are applicable in your country, and
• Not be something you originally purchased in bulk or as a dropship product (as in, you don’t physically have the Item) with a low resale value.

Listing an Item for sale. To list an Item for sale on the Site, you will need to take and upload a photo and write a description (neither can be taken from the internet, more information here) of the Item that accurately reflects its quality and appearance (including any defects or alterations). Have a look here for examples of what information you might be asked to provide. Once your Item is listed in the Catalog and published on the Site, this means you officially put forward an offer for sale that can be accepted by a Buyer.

Buyer’s choice. If a Buyer proposes a new price for an Item as a counteroffer, the Item is not considered sold if you accept their counteroffer. A Buyer always has the option not to buy your Item after your acceptance of the counteroffer. Your Item is sold after a Buyer buys it by clicking the buying button and their payment is accepted.

Withdrawing your listing. You can withdraw a listing at any time before a Buyer purchases the Item.

How we rank & recommend info. We use automation tools to understand, rank, and recommend relevant information to Users browsing our Site. More information about how we use automation to recommend certain information on the “Annoncio feed” is on our Help Centre.

READY TO SHOP?

13 Buying an Item

How to buy an Item. To purchase an Item from the Catalog, you will need to:

1. Click the buying button,
2. Select a payment method and delivery option, and
3. Click the paying button.

How payment works. After you make the purchase, the payment is placed into the Escrow account until the Seller ships the Item and you receive it. Then, the funds will be released to the Seller’s Annoncio Wallet (you can read more about how payments work above in section 9).

No guaranteed delivery. Annoncio doesn’t guarantee the delivery of an Item by a Seller or that the Buyer will like it, and you can’t return Items for a refund if you receive an Item but it’s not what you expected. If you decide you want a refund, you will have to come to an agreement with the Seller.

What if the Seller doesn’t deliver? If your order is delayed, missing, or the Item is defective, you should first contact the Seller to resolve the issue. If you cannot resolve the issue with the Seller, you can report the problem to Annoncio within 14 calendar days from the expected delivery date. You’ll find detailed instructions about this in the Help Centre.

Refunds. If you have successfully reached an agreement with the Seller regarding a refund, the refund will be processed back to the original payment method you used to pay for the Item.

19 How disputes will be handled

Disputes between you and us. If we cannot resolve a disagreement you raise through our dispute form, or if you are unhappy with the outcome, you can contact the national consumer bodies for alternative dispute resolution services.

Exclusive Venue. To the extent you and we are permitted under these Terms to initiate litigation in a court, both you and we agree that all claims and disputes arising out of or relating to these Terms will be litigated exclusively in the state or Federal courts located in Delaware.

Governing Law. These Terms and any action related thereto will be governed by and interpreted under the laws of the state of Delaware, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

20 Limitation of Liability

Disclaimer of Certain Damages. You understand and agree that, to the fullest extent provided by law, in no event shall Annoncio be liable for any loss of profits, revenue, or data, indirect, incidental, special, or consequential damages, or damages or costs due to loss of production or use, business interruption, or procurement of substitute goods or services, in each case whether or not we have been advised of the possibility of such damages, arising out of or in connection with the agreement or any communications, interactions, or meetings with other users of the Services, on any theory of liability, resulting from: (a) the use or inability to use the Services; (b) the cost of procurement of substitute goods or services resulting from any goods, data, information, or services purchased or obtained; or messages received for transactions entered into through the Services; (c) unauthorized access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the Services; or (e) any other matter related to the Services, whether based on warranty, copyright, contract, tort (including negligence), product liability, or any other legal theory. The foregoing limitation of liability shall not apply to liability of Annoncio for (i) death or personal injury caused by a company party’s negligence; or for (ii) any injury caused by a company party’s fraud or fraudulent misrepresentation.

Cap on Liability. To the fullest extent provided by law, Annoncio will not be liable to you for more than the greater of (a) the total amount paid to us by you during the one-month period prior to the act, omission, or occurrence giving rise to such liability; or (b) $100. The foregoing cap on liability shall not apply to liability of Annoncio for (i) death or personal injury caused by Annoncio's negligence; or for (ii) any injury caused by Annoncio’s fraud or fraudulent misrepresentation.

21 The final bits you need to know

Updates to these Terms. We might need to update these Terms in the future. Depending on the type of change, we’ll notify you based on the table below:

In case you do not wish to accept the new Terms, you may still: close your Account free of charge, contact Customer Support, download your personal data, or complete a Payout. These changes will not apply retrospectively and will not affect any Transactions you have already completed on the Site.

If you disagree with a change. If you do not agree with the changes we made to these Terms, you can end our relationship free of charge after any pending Transactions are completed.

Assignment. We can transfer our rights and obligations under these Terms to another organization, but we’ll let you know 30 days in advance. If you disagree, you can end these Terms immediately by closing your Account. You aren’t allowed to transfer your rights and obligations under these Terms to another person.

No partnership. These Terms do not create a partnership or agency relationship between you and us. Neither of us has any right to enter into an agreement on behalf of the other or legally bind the other in any way.

Severability. If a court or relevant authority decides that any section of these Terms is illegal, the remaining sections will remain in full force and effect.